Hematite Stone Horse Browband

To create a personalized browband, please select your custom product details within each drop-down box. *The color used in the horse browband picture example is Matte Gold.

 

For the color pattern, there is a section where you can let us know what design you'd like, i.e. all the same color, alternate between 2 or more colors, ombre style (dark to light or light to dark), etc.  

 

If you need a non-standard, custom browband size, please enter it into that optional section of the order form, otherwise the standard sizes are available in the drop-down section.  Please refer to the 'Sizing How-to's' for detailed info as to measuring your existing browband for a perfect fit.

 

To ensure your satisfaction, during the ordering process you can choose to receive an email proof of your order before the product is finalized, so as to ensure you are happy with the colors and design.  We highly recommend this, although it's not required.

 

Any questions?  Feel free to email us, as we are always happy to provide advice or help!  info@blackdogleatherworks.com or use the Contact form.

Due to the personalized nature, we are unable to offer a full refund for custom-made products. 

 

To ensure your satisfaction, during the ordering process you can choose to receive an email proof of your order before the product is finalized. We highly recommend this, although it's not required.

 

We will provide an exchange if a different size browband is needed, and within 14 days from the date your initial order was received, but, we'd really like you to be happy the first time around.  Therefore, please contact us with any sizing questions you may have, especially after reading the 'Sizing How-to's' section about browband measurements. 

 

If an exchange is needed, please email us at info@blackdogleatherworks.com or submit a 'Contact' request, and we'll provide you with a return mailing address.

 

You will be liable to cover the return postage fee.

 

We will then mail your exchanged item back to you for free, no add'l cost to you, once the returned item is received. NOTE that the processing time to create the new custom browband might be the same as the original order timeframe. 

 

We strongly advise using tracking and/or insurance when returning items, as we will not be responsible for any lost returns.

As this is a custom-made order and being a small, start-up business, we may not have every crystal / bead / stone color in stock.  Therefore, please allow 10-14 business days for the production of your order, in addition to the shipping speed you select at checkout.  We will do everything possible to make and ship your custom order as quickly as we can.  NOTE:  If you select the option to proof your order via email, this could add additional processing time, depending on how quick you respond to the email request.  

 

All U.S. orders will ship USPS First Class Mail (2-6 business days), unless another postage type is selected at checkout.

 

Int'l shipping to anywhere outside of the U.S. can possibly take 2-3 weeks or longer. It is out of our control how long it may take for a package to clear customs.  *Int'l Buyers are responsible for any duties, import fees or custom charges that may be incurred at the country of destination.

For a perfect browband fit, we suggest you measure an existing browband that fits your horse well.

 

Here’s how to do it:

• Remove the existing browband from your bridle.

• Lay the browband on a hard surface making sure to depress the loops.

• Measure the browband from end to end straight across (even if it is a U or shape.)

• Compare that measurement in inches to our list of sizes (14, 15, 16, 17.)

• If you are still unsure about sizing after measuring your existing browband, please contact us BEFORE you place an order, by sending an email to: info@blackdogleatherworks.com or using the Contact form on this website.